Refund Policy
Last Updated: July 25, 2025
Our Promise
Your satisfaction is our priority. We stand behind our Hair Removal Powder and are confident you will love it. However, if you are not completely satisfied with your purchase, we are here to help.
5-Day Money-Back Guarantee
We offer a 5-day money-back guarantee on all orders. If 5 days have gone by since your purchase, unfortunately, we can’t offer you a refund.
To be eligible for a refund, you do not need to return the product. We simply ask that you try our product and, if it doesn't meet your expectations, contact us for a refund.
How to Request a Refund
To initiate a refund, please email our customer support team at [support@ninecombinations.com] with the following information:
- Your full name
- The order number from your confirmation email
- A brief explanation of why you are not satisfied with the product (your feedback is valuable to us!)
Once we receive your request, we will process your refund within 5-7 business days. The refund will be issued to your original method of payment.
Damaged or Incorrect Items
If you received a damaged, defective, or incorrect item, please contact us immediately at [support@ninecombinations.com]. We will happily replace the item at no additional cost to you.
Questions
If you have any questions concerning our refund policy, please contact us at:
Email: [support@ninecombinations.com]